Shipping Policy
Marmeera Homes – Shipping Policy
Effective Date: 29 October 2025
Contact:
Email: marmeerahomes@gmail.com
Phone: +91 8999516654 / +91 8999661062
---
1. Delivery Timeline
Marmeera Homes provides same-day or 24-hour delivery within selected service areas.
Delivery time may vary depending on product availability, order volume, and delivery location.
In rare cases, delivery may take up to 48 hours due to logistical or weather delays.
---
2. Delivery Areas
Currently, we deliver within PCMC and nearby regions.
Orders placed outside our service zone may be cancelled or rescheduled.
We are continuously expanding our delivery network to cover more areas.
---
3. Order Processing
Orders are processed immediately after successful payment confirmation.
For Cash on Delivery (COD) orders, our team may verify the order via phone or WhatsApp before dispatch.
Orders once dispatched cannot be modified or cancelled.
---
4. Delivery Charges
Delivery charges (if applicable) are displayed at checkout before final payment.
Free delivery may be available for selected products or orders above a specified amount.
Any additional delivery cost due to remote location will be communicated before dispatch.
---
5. Delivery Confirmation
Once your order is out for delivery, you will receive a confirmation message or call from our team.
Customers are requested to ensure availability at the delivery address to avoid delays or failed attempts.
If the customer is unavailable during delivery, the order may be rescheduled or cancelled.
---
6. Product Inspection
Customers are advised to record an unboxing video at the time of opening the package.
If any damage or mismatch is found, it must be reported within 24 hours as per our Return Policy.
Products received in good condition at delivery will be considered successfully delivered.
---
7. Delivery Partners
Deliveries are handled by our in-house delivery team and verified logistics partners.
All shipments are carefully packed to ensure product safety during transit.
---
8. Delays and Exceptions
Unforeseen circumstances such as natural calamities, strikes, or transport delays may affect delivery time.
In such cases, customers will be notified promptly via call, SMS, or email.
---
9. Order Tracking
Customers can check their order status by contacting us via email or phone.
Live tracking and status updates will be introduced soon on our website and app.
---
10. Contact for Delivery Issues
For any shipping or delivery concerns, please contact:
Email: marmeerahomes@gmail.com
Phone: +91 8999516654 / +91 8999661062
---
Checkout Note (recommended below every product):
Marmeera Homes offers 24-hour delivery in selected areas. Please ensure your availability at delivery location. Report any damage within 24 hours with an unboxing video.