Terms & Conditions
Marmeera Homes – Terms & Conditions
Effective Date: 29 October 2025
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1. Introduction
Welcome to Marmeera Homes (“we”, “our”, “us”). By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
If you do not agree with any part of these terms, you must not use our website or make any purchase.
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2. Business Information
Website Name: Marmeera Homes
Email: marmeerahomes@gmail.com
Phone: +91 8999516654 / +91 8999661062
Registered Location: Pimpri-Chinchwad, Pune, Maharashtra, India
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3. Use of Website
You must be at least 18 years old or using the website under the supervision of a parent or guardian.
You agree not to use this website for any illegal or unauthorized purpose.
You must provide accurate, current, and complete information while placing an order.
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4. Products & Pricing
All prices listed on our website are in Indian Rupees (INR) and inclusive/exclusive of taxes as mentioned.
Prices, descriptions, and product availability are subject to change without notice.
Marmeera Homes reserves the right to correct any typographical or pricing errors even after an order has been placed.
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5. Orders & Payments
All orders are subject to acceptance and product availability.
Payment can be made via UPI, debit/credit card, net banking, or Cash on Delivery (COD) where available.
In case of failed or pending payments, the order will not be processed until payment confirmation.
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6. Delivery Policy
Marmeera Homes provides 24-hour delivery in selected service areas.
Delivery timelines may vary due to location, order volume, or unforeseen delays.
Customers must be available at the delivery location to receive the order.
Unsuccessful delivery attempts due to customer unavailability may result in rescheduling or cancellation.
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7. Return & Refund Policy
Returns are accepted only for damaged or incorrect items reported within 24 hours of delivery.
An unboxing video is mandatory to process any return or replacement.
No return or replacement requests will be accepted after 24 hours of delivery.
Full details are available in our official Return & Refund Policy.
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8. Cancellation Policy
Orders can be cancelled only before dispatch.
Once an order is dispatched, cancellation is not possible.
Refunds for cancelled orders (if prepaid) will be processed to the original payment method within 7–14 business days.
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9. Intellectual Property
All text, images, designs, logos, product photos, and content on the Marmeera Homes website are the intellectual property of Marmeera Homes.
Reproduction or use without written permission is strictly prohibited.
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10. Limitation of Liability
Marmeera Homes is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
Product colors and appearance may vary slightly due to lighting or screen differences.
We are not liable for delays or losses caused by courier companies, natural disasters, or unforeseen events beyond our control.
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11. User Responsibilities
Users must not misuse the website or engage in activities that harm its performance or integrity.
Any attempt to hack, copy, or disrupt the website will result in immediate suspension and potential legal action.
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12. Third-Party Links
Our website may include links to third-party websites (e.g., payment gateways or social media).
We are not responsible for the content, privacy policies, or practices of these external sites.
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13. Dispute Resolution
Any dispute arising from orders, payments, or services will be resolved under the jurisdiction of Pune, Maharashtra, India.
Efforts will first be made to resolve the issue amicably before taking legal action.
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14. Changes to Terms
Marmeera Homes reserves the right to update or modify these Terms & Conditions at any time.
The latest version will always be available on our website with the updated effective date.
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15. Contact Information
For any queries or concerns related to these Terms & Conditions, please contact:
Email: marmeerahomes@gmail.com
Phone: +91 8999516654 / +91 8999661062
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Website Notice (for footer or checkout):
By placing an order with Marmeera Homes, you agree to our Terms & Conditions, Return Policy, and Privacy Policy.